Information
Shipping Policy
Effective date: October 15, 2026
This Shipping Policy applies to purchases from PARHELIK INNOVATION INC at parhelik.com. We currently deliver to the United States, United Kingdom, Australia and Canada only.
1. Order processing
Orders are normally processed and dispatched within 1-3 business days. Business days are Monday to Friday, excluding public holidays. We do not normally process or dispatch orders on weekends or public holidays. Processing may take longer during peak periods; we will contact you if a significant delay affects your order.
The transit estimates below start after dispatch. Please add the processing time to estimate the total time from placing your order to delivery. Express shipping speeds up transit; it does not remove the processing period.
If we cannot dispatch your order within the time stated when you ordered, we will notify you of the delay and the revised dispatch estimate, if available. We will seek your agreement to a delay or cancel and refund the affected goods as required by applicable law. You may contact us to exercise any cancellation or refund right; we do not treat silence as consent where the law requires your agreement.
2. Shipping rates and estimated transit times
On smaller screens, swipe or scroll the table to view all shipping options.
| Destination | Standard shipping | Free standard shipping | Express shipping |
|---|---|---|---|
| United States | US$6.99; 5-10 business days | Orders of US$75 or more; 5-10 business days | US$12.99; 2-5 business days |
| United Kingdom | £3.99; 3-7 business days | Orders of £50 or more; 3-7 business days | £7.99; 1-3 business days |
| Australia | A$9.99; 7-14 business days | Orders of A$100 or more; 7-14 business days | A$19.99; 4-8 business days |
| Canada | C$9.99; 7-14 business days | Orders of C$100 or more; 7-14 business days | C$19.99; 4-8 business days |
Free standard shipping is based on the merchandise subtotal after discounts and before taxes and shipping charges. The threshold is inclusive: an order of exactly US$75, £50, A$100 or C$100 qualifies in its corresponding destination. Free shipping applies to standard shipping only; express shipping remains charged at the rate above.
Rates and thresholds use the currency of the destination shown in the table. Select the correct country when browsing. The delivery address and final order subtotal determine the shipping options at checkout. Any taxes required on shipping are calculated and displayed as required by applicable law before you pay.
Transit times are estimates, not guaranteed delivery dates. Customs clearance, public holidays, severe weather and carrier disruptions can cause delays. If your parcel is late, please contact us so we can investigate. Any statutory right to delivery, cancellation or a refund remains available.
3. Destinations and customs
We do not currently accept delivery addresses outside the United States, United Kingdom, Australia and Canada. Availability for a specific address is confirmed at checkout.
Where a shipment crosses a customs border, import duties, taxes or clearance charges may apply. Any such charges collected by us are shown at checkout. Charges payable directly to customs or the carrier are the recipient's responsibility only where disclosed before purchase and permitted by applicable law. We declare the actual value of goods and provide the required customs information.
4. Tracking and delivery problems
After dispatch, we send a shipping confirmation with tracking information to the email address supplied with your order. Tracking may take time to update after a label is created.
Please check your delivery address before ordering. If you notice an error, contact us promptly. We will try to make corrections before dispatch, but changes may no longer be possible once the order is with the carrier. Any redelivery charge must be reasonable, disclosed and permitted by law.
If a parcel is missing, damaged or marked delivered but has not arrived, contact support@parhelik.com with your order number and the details. Please keep any damaged packaging where reasonably possible to help our investigation. We will work with the carrier to resolve the issue. A tracking status does not remove your right to report non-delivery.
For consumer orders, risk of loss or damage remains with us until you, or a person you designate, physically receive the goods, except where applicable law permits a different rule for a carrier you independently appoint. Your mandatory consumer rights take priority over any conflicting wording.
5. Returns and contact
For cancellation, return and refund information, see our Return & Refund Policy and Terms of Service. Please contact us for return instructions; the company address below is not automatically the return destination.
PARHELIK INNOVATION INC
1057 Columbus St, Biloxi, MS 39530
United States
Email: support@parhelik.com
Contact page: parhelik.com/pages/contact